Shipping & Returns

Last updated: March 2026

Shipping

Brand Mark primarily serves customers through our physical store in Berhampur. For delivery availability, timelines, and charges, please contact our team directly on WhatsApp.

• Shipping availability may vary by location.
• Estimated delivery times are shared at the time of order confirmation.
• Delays due to courier/network disruptions may occasionally occur.

Returns & Exchanges

We support genuine exchanges/returns as per product condition and billing details.

• Items must be unused, unwashed, and with original tags/invoice.
• Requests should be initiated within the communicated return window.
• Innerwear, perfumes, and select items may be non-returnable for hygiene/safety reasons.
• Refund/exchange mode depends on product category and billing type.

Need Help?

For any shipping, exchange, or return support, please contact us via WhatsApp.